You can add tenants and homeowners via either the Company Toolbox or the Property Toolbox

  • In the Company Toolbox (where you can view all of your properties and all of your residents), you can import tenants and homeowners of your different properties all in one place.
  • In the Property Toolbox (where you can view details for one specific property you manage), you can import, or individually add tenants and homeowners for only that specific property. 


To add a tenant or homeowner in the Company Toolbox, click on Manage > Web Users > Import. Import your web users using the appropriate format.

To add a tenant or homeowner in the Property Toolbox, click on Manage > Web Users > Import, and import your web users using the appropriate format.

In the Property Toolbox, you can also add tenants and homeowner individually. To do this, click on Manage > Web Users >Add Web User, then create the tenant or homeowner's profile and you will be good to go!


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