You are able to import residents at both the Group level (Company toolbox) and at the Merchant level (Property toolbox). 

Import residents at the Group level if you want to import residents for multiple properties that you manage. 

Import residents at the Merchant level if you want to import residents only for a specific property.


To import residents, access Manage > Web Users, and click the Import button. 

A pop up will appear where you will be able to select and upload the file of your residents. Use the check boxes to determine whether you would like to simply add new web users or whether you would like to replace all current web users in the RevoPay system with information from your file. 


Please note: Read the Roster Import Help prior to importing, which will give you instructions on how to successfully upload your file. There, you will find the template that you must follow to successfully upload residents.